Stellar Synergy Labs Logo
  • Home
  • About Us
  • Stellar Stream
    ProfessionalMinimal
  • Docs
  • ONE
  • Contact Us
Client Area
  • Home
  • About Us
  • Stellar Stream
    ProfessionalMinimal
  • Docs
  • ONE
  • Contact Us
  • Client Area
Back to Legal Center

End User License Agreement

Last Updated: May 24, 2026

1. Overview

This End User License Agreement ("Agreement") governs your installation and use of the software applications provided by Stellar Synergy Labs S.R.L. ("Company", "we", "us", "our"), including the Stellar Stream management platform, the Stellar ONE Samsung Smart TV application, and any other client or server software made available by us (each, the "Application").

This Agreement must be read together with our Terms of Service, Intellectual Property Notice, Acceptable Use Policy, and Privacy Policy.

By installing or using the Application, you agree to this Agreement. If you do not agree, you must not install or use the Application.

2. License grant

The Application is licensed, not sold.

Subject to your compliance with this Agreement, the Company grants you a limited, non-exclusive, non-transferable, non-sublicensable, revocable license to:

  • install the Application on devices you own or control, in accordance with the platform requirements published by the Company;
  • use the Application for its intended purpose, in accordance with the documentation and any licensing limits (e.g., per-node licensing for the Stellar Stream platform).

No ownership rights are transferred. All rights not expressly granted are reserved.

3. Application functionality

The Application is general-purpose software that allows you to operate streaming infrastructure (for server applications) or to connect to independent third-party providers (for client applications such as the Stellar ONE Samsung Smart TV app).

The Company does not:

  • provide, host, distribute, or curate media content;
  • transmit media streams on behalf of users;
  • operate broadcasting services;
  • control third-party content sources connected to by you.

The Application does not include any pre-configured content, channel lists, or playlists. All connections are initiated by you and occur directly between you and the relevant third-party provider.

4. User responsibility

You are solely responsible for:

  • your use of the Application;
  • any content you access, configure, or transmit;
  • ensuring the legality of your activities and of any content sources you connect to;
  • compliance with all laws applicable to you, including Romanian Law no. 8/1996 on copyright and related rights, the InfoSoc Directive (2001/29/EC), and any broadcasting, telecommunications, and data-protection law.

You acknowledge that:

  • the Company does not verify the legality of content;
  • the Company does not monitor your media usage.

5. Device identification and security

The Application may use device-based identifiers and security mechanisms to:

  • maintain application state;
  • enforce licensing and trial limitations;
  • prevent fraud and abuse.

Processing of such identifiers is described in our Privacy Policy and is carried out on the legal basis of performance of a contract (Article 6(1)(b) GDPR) and our legitimate interests in protecting the Service (Article 6(1)(f) GDPR).

You agree not to:

  • bypass or manipulate these mechanisms;
  • attempt to reset or duplicate access unlawfully.

6. Restrictions

You may not:

  • copy, modify, translate, adapt, or distribute the Application except as expressly permitted;
  • create derivative works based on the Application;
  • reverse-engineer, decompile, or disassemble the Application, except to the extent such activity is expressly permitted by mandatory law (including Articles 5 and 6 of Directive 2009/24/EC on the legal protection of computer programs, as transposed by Romanian Law no. 8/1996) and only to the limited extent necessary to achieve interoperability;
  • attempt to extract source code or trade secrets;
  • bypass licensing, authentication, or other security mechanisms;
  • use the Application for unlawful purposes;
  • remove or alter any copyright, trademark, or other proprietary notice contained in the Application.

7. Updates

The Company may:

  • update or modify the Application;
  • change features, functionality, or technical requirements;
  • introduce limitations, deprecations, or end-of-life timelines.

Updates may be automatic. Material reductions in functionality of paid Services will be handled in accordance with our Refund Policy and applicable consumer-rights law (including Directive (EU) 2019/770 and Romanian Government Ordinance no. 141/2021).

8. Third-party services

The Application may interoperate with third-party services chosen by you. The Company:

  • does not control such services;
  • is not responsible for their availability, legality, or content;
  • does not guarantee compatibility or continued interoperability.

Your relationship with any third-party service is governed solely by that service's own terms.

9. Open-source components

The Application may include open-source software components distributed under their own licenses. Where required, those components are identified in the Application or in accompanying documentation. In the event of any conflict between this Agreement and an applicable open-source license with respect to that component, the open-source license prevails for that component.

10. Termination

The Company may suspend or terminate this license, and your access to the Application, if:

  • this Agreement is violated;
  • abuse, security risk, or licence misuse is detected;
  • required by law.

Upon termination:

  • your license ends immediately;
  • you must stop using and uninstall the Application;
  • provisions of this Agreement that by their nature should survive termination (e.g., Sections 6, 11, 12, and 13) shall survive.

11. Disclaimer of warranties

To the maximum extent permitted by applicable law, the Application is provided on an "as-is" and "as-available" basis, without warranties of any kind, express or implied, including warranties of merchantability, fitness for a particular purpose, and non-infringement.

For consumers in the European Union, this Section does not exclude or limit any statutory warranty or remedy that cannot be excluded by mandatory law, including remedies for lack of conformity under Directive (EU) 2019/770 as transposed by Romanian Government Ordinance no. 141/2021.

12. Limitation of liability

To the maximum extent permitted by applicable law, the Company shall not be liable for:

  • any third-party content, services, or providers;
  • user misuse of the Application;
  • issues arising from third-party providers, networks, or devices;
  • indirect, incidental, special, or consequential damages, including loss of profits, revenue, business, or data.

You agree to notify the Company of any issue without undue delay, and to give us a reasonable opportunity to investigate and remedy the issue before bringing any claim.

To the extent the Company is found liable, total aggregate liability shall not exceed the greater of:

  • the total amount paid by you to the Company in the six (6) months preceding the event giving rise to the claim; or
  • EUR 100.

Any claim must be brought within one (1) year from the date the issue occurred or, where later, was reasonably discovered, unless a longer period is required by mandatory law.

Nothing in this Section excludes or limits any liability that cannot be excluded or limited under Romanian or EU law, including liability for death or personal injury caused by negligence, fraud, or any other liability that cannot be excluded by mandatory law.

13. Export controls and sanctions

You agree not to use, export, re-export, or transfer the Application in violation of any export-control or sanctions law, including EU sanctions regimes and Council Regulation (EU) 2021/821 on the export of dual-use items.

14. Governing law and jurisdiction

This Agreement is governed by Romanian law and applicable European Union law.

For consumers resident in the EU, this choice of law does not deprive you of any protection afforded by mandatory consumer rules of the law of your habitual residence (Article 6 of Regulation (EC) no. 593/2008 — "Rome I").

The courts competent for the registered office of the Company in Dolj County, Romania shall have exclusive jurisdiction, subject to mandatory rules on consumer jurisdiction under Regulation (EU) no. 1215/2012 ("Brussels I-bis").

15. Contact

For questions regarding this Agreement:

  • Email: [email protected]
  • Post: Stellar Synergy Labs S.R.L., Str. Victoriei nr. 187, Bl. 8, Sc. 1, Et. P, Ap. 5, Băilești, Dolj County, 205100, Romania
Stellar Synergy Labs Logo
PRODUCTS
Stellar Stream — Professional
Stellar Stream — Minimal
Stellar ONE
LEGAL
Legal Center
Terms of Service
Privacy Policy
Cookie Policy
Acceptable Use
EULA
Developer License
Refund Policy
IP Policy
Accessibility Statement
DSA Contact
Copyright / DMCA
SUPPORT
Contact Us
Documentation
ANPC – Autoritatea Națională pentru Protecția ConsumatorilorSoluționarea Alternativă a Litigiilor (SAL)

Stellar Synergy Labs S.R.L. · Tax ID (CUI): 54710198 · Trade Register: J2026032309001 · EUID: ROONRC.J2026032309001

Registered office: Str. Victoriei nr. 187, Bl. 8, Sc. 1, Et. P, Ap. 5, Băilești, Dolj County, 205100, Romania

Contact: [email protected]

© 2026 Stellar Synergy Labs S.R.L. — All rights reserved.
“Stellar Synergy Labs”TM and its logo are trademarks of Stellar Synergy Labs S.R.L.